Microtel Inn & Suites by Wyndham San Fernando

location

lack of microwave oven

It is a good hotel

We made our own arrangements.

Pillows were too hard

Beds were comfortable, the AC's working properly, staff was friendly and attentive. There's also an ice machine on the 2nd flr (not sure where else), which was really convenient.

Water pressure was a bit low during our stay, but that's a minor issue. There's also no breakfast in-house (there's bread and jam, juices, and instant coffee, though), but they'll place an order for you from the nearby Pancake House.

The staff are very welcoming, helpful and friendly. I think it's 1 of the best hotel in San Fernando Pampanga. I would take my family to stay with them again. My kids live the pool. The room was very comfortable and clean. We felt safe and the location was a easy jeepny ride to SM mall and back. Lastly, my wife was happy staying there.

Nothing it was all good!

Everything

Nothing wrong

The size of the room was great and had everything we needed! I have been employed by some of the best hotels in the USA has a Chef & I have owned seven restaurants, the staff at Microtel is one of the Very Best I have ever encountered! Every staff member we encounter was very friendly and attentive!

We liked everything!

Nice clean facility with friendly and helpful staff.

Not enough cold soft drinks available.

Courteous and approachable hotel staff,; very welcoming .

Cleanliness. Big room. Secure area.

No in house breakfast. You have to order by phone to have food delivered by Pancake house or just walk across the street.

Birthday gimmick (balloons :) ) as I've requested

Based from what my sister told me, there's an opportunity to manage the "insects" in the pool area.

Breakfast was ok if you like local breakfast. Location was good, indeed the hotel is located in a new area with many restaurants & cafe around, near to the mall and the highway.

They stole my valuable belonging inside the room! Until now, even though I involved the police for investigation, I don't have any news or at least an email if any update or explanation about the investigation they're conducting, if they're conducting one. Very little breakfast options for non-Filipino, apparently the manager ensure me that soon they'll implement it.

The hotel staff was great. The location and facilities were awesome!

There are no taxis in San Fernando. There is GRAB service, but it is hard to get that service early in the morning. I didn't know that and I ended up having to pay the hotel to get a driver for me. It cost me 4x what the trip would cost with GRAB. That is my only complaint. I am thankful that the receptionist called the car or else I would have missed my flight. In the future, my flight itinerary will determine whether I stay there again. I could have paid for a hotel room in Angeles for the amount they charged me for the car to the airport. If my flights are early, I will stay in Angeles, if my flights are on up in the day, then San Fernando would be a match.

staff are friendly. what I like most is the ice dispenser :)

Breakfast choice is too limited. It would be better if they would have more choices for breakfast. Fried fish for breakfast was available but it was not in the menu.

Pretty much everything, I had a few requests and Gayle at the front desk took care of them like a pro.

It's really not a big deal,it's the area where you serve breakfast at,it's right beside the main reception area.everyone that walks by can see you enjoying your food.